Help

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How to Join
Click on the [Join] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment

1. introduce

 

Welcome to sirene polish! We are Korean company.

We only has sold it in Korea until now.

We able to sell through web site translation for now.

Though we are poor at English Korean but we are studying English hard right now.

If you have question ask us on Q&A board.

We promise you to answer we best.

 

 

 

2. Payment

 

Payment is required prior to shipping.

We can accept payment Credit Card(Visa, MasterCard, American Express, Discover), PAYPAL, EXIMBAY, Union Pay.

 

We try to despatch as early as possible but you can cancel any orders up

until the point of posting (postage may be deducted if already processed)

 

 

 

3. Shipping

 

Shipping will be processed in 2-3 business day.

We only ship through The Korea Post Office(worldwide).

Shipping is available in almost every country.

 

 

Shipping cost vary depending on your region.

Shipping cost is automatically calculated on your region.

All shipping dates are different , so if you wonder the shipping dates please inquire on Q&A board before ordering.

 


 

4. Refunds & Exchanges

 

We can't accept refunds of exchanges.

But please contact us if you any problems with your order.

 

We accept return if:

 

-You receive a product different from your order.

 

-You receive a defective product.

 

Return instructions

 

1) Post a return request on our Q&A board within days of receipt.

You are required to attach the photos of the received products and include the

item code, the order number, and the reason for the return.

 

2) The problem is affirmed, please send it to our address.

 

3) Item returned must be in their original condition.

 

 

We do not accept return if:

 

- You are returning the item just because you changed your mind ( on sizs, color, etc.)

 

- The products are damaged due to your mishandling

 

 

 

 

 

5. Membership

 

When you join the first sign, it is blue grade.

After then If you keep purchase we product, grade go to Purple, Silver, Gold, VIP grade.

 

(actual purchase amount)

Blue: When registering a member (Accumulated point 1% save of purchase amount)

 

Purple: First buy (Accumulated point 2% save of purchase amount)

 

Silver: 300$

(Accumulated point 3% save of purchase amount, Issuance birthday coupon)

 

Gold: 600$

(Accumulated point 3% save of purchase amount, coupon issued quarterly)

 

VIP: 1,000$

(Accumulated point 3% save of purchase amount, coupon issued every month)

 

 

Shipping
  • Shipping Method : Parcel Service
  • Shipping Area : world wide
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 3 - 14 days
  • 1. introduce

     

    Welcome to sirene polish! We are Korean company.

    We only has sold it in Korea until now.

    We able to sell through web site translation for now.

    Though we are poor at English Korean but we are studying English hard right now.

    If you have question ask us on Q&A board.

    We promise you to answer we best.

     

     

     

    2. Payment

     

    Payment is required prior to shipping.

    We can accept payment Credit Card(Visa, MasterCard, American Express, Discover), PAYPAL, EXIMBAY, Union Pay.

     

    We try to despatch as early as possible but you can cancel any orders up

    until the point of posting (postage may be deducted if already processed)

     

     

     

    3. Shipping

     

    Shipping will be processed in 2-3 business day.

    We only ship through The Korea Post Office(worldwide).

    Shipping is available in almost every country.

     

     

    Shipping cost vary depending on your region.

    Shipping cost is automatically calculated on your region.

    All shipping dates are different , so if you wonder the shipping dates please inquire on Q&A board before ordering.

     


     

    4. Refunds & Exchanges

     

    We can't accept refunds of exchanges.

    But please contact us if you any problems with your order.

     

    We accept return if:

     

    -You receive a product different from your order.

     

    -You receive a defective product.

     

    Return instructions

     

    1) Post a return request on our Q&A board within days of receipt.

    You are required to attach the photos of the received products and include the

    item code, the order number, and the reason for the return.

     

    2) The problem is affirmed, please send it to our address.

     

    3) Item returned must be in their original condition.

     

     

    We do not accept return if:

     

    - You are returning the item just because you changed your mind ( on sizs, color, etc.)

     

    - The products are damaged due to your mishandling

     

     

     

     

     

    5. Membership

     

    When you join the first sign, it is blue grade.

    After then If you keep purchase we product, grade go to Purple, Silver, Gold, VIP grade.

     

    (actual purchase amount)

    Blue: When registering a member (Accumulated point 1% save of purchase amount)

     

    Purple: First buy (Accumulated point 2% save of purchase amount)

     

    Silver: 300$

    (Accumulated point 3% save of purchase amount, Issuance birthday coupon)

     

    Gold: 600$

    (Accumulated point 3% save of purchase amount, coupon issued quarterly)

     

    VIP: 1,000$

    (Accumulated point 3% save of purchase amount, coupon issued every month)

     

     

Returns & Exchanges

1. introduce

 

Welcome to sirene polish! We are Korean company.

We only has sold it in Korea until now.

We able to sell through web site translation for now.

Though we are poor at English Korean but we are studying English hard right now.

If you have question ask us on Q&A board.

We promise you to answer we best.

 

 

 

2. Payment

 

Payment is required prior to shipping.

We can accept payment Credit Card(Visa, MasterCard, American Express, Discover), PAYPAL, EXIMBAY, Union Pay.

 

We try to despatch as early as possible but you can cancel any orders up

until the point of posting (postage may be deducted if already processed)

 

 

 

3. Shipping

 

Shipping will be processed in 2-3 business day.

We only ship through The Korea Post Office(worldwide).

Shipping is available in almost every country.

 

 

Shipping cost vary depending on your region.

Shipping cost is automatically calculated on your region.

All shipping dates are different , so if you wonder the shipping dates please inquire on Q&A board before ordering.

 


 

4. Refunds & Exchanges

 

We can't accept refunds of exchanges.

But please contact us if you any problems with your order.

 

We accept return if:

 

-You receive a product different from your order.

 

-You receive a defective product.

 

Return instructions

 

1) Post a return request on our Q&A board within days of receipt.

You are required to attach the photos of the received products and include the

item code, the order number, and the reason for the return.

 

2) The problem is affirmed, please send it to our address.

 

3) Item returned must be in their original condition.

 

 

We do not accept return if:

 

- You are returning the item just because you changed your mind ( on sizs, color, etc.)

 

- The products are damaged due to your mishandling

 

 

 

 

 

5. Membership

 

When you join the first sign, it is blue grade.

After then If you keep purchase we product, grade go to Purple, Silver, Gold, VIP grade.

 

(actual purchase amount)

Blue: When registering a member (Accumulated point 1% save of purchase amount)

 

Purple: First buy (Accumulated point 2% save of purchase amount)

 

Silver: 300$

(Accumulated point 3% save of purchase amount, Issuance birthday coupon)

 

Gold: 600$

(Accumulated point 3% save of purchase amount, coupon issued quarterly)

 

VIP: 1,000$

(Accumulated point 3% save of purchase amount, coupon issued every month)

 

 

Refunds


Other

When you join the first sign, it is blue grade.

After then If you keep purchase we product, grade go to Purple, Silver, Gold, VIP grade.

 

(actual purchase amount)

Blue: When registering a member (Accumulated point 1% save of purchase amount)

 

Purple: First buy (Accumulated point 2% save of purchase amount)

 

Silver: 300$

(Accumulated point 3% save of purchase amount, Issuance birthday coupon)

 

Gold: 600$

(Accumulated point 3% save of purchase amount, coupon issued quarterly)

 

VIP: 1,000$

(Accumulated point 3% save of purchase amount, coupon issued every month)


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